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Choose a clear photo.

Use these examples to check framing, visibility and the file before you start.

What to look for

One adult or one animal: Keep a single subject in the photo. Leave group photos out.
A visible face: Face the camera with both eyes visible. Avoid sunglasses, hands or objects covering the face.
Room around the head: Keep the full head and ears inside the frame, with some space around them. Avoid a tight face crop.
Permission to use it: Use photos you own or have permission to use. Anyone pictured must be a consenting adult.

Keep the full head in view.

A cream kitten facing the camera with its ears and full head visible — Leave space above the head.

The same kitten photo cropped too tightly, cutting off the ears — Too tight: the ears are cut off.

Check the file.

Use JPG, PNG or WebP, up to 10 MB. If your phone saves HEIC, export a JPG first.

Image dimensions

Each side must be between 240 and 8,000 pixels. The width-to-height ratio must be between 1:8 and 8:1.

Ready for the next step?